Student Computing -- FAQs

How do I change my law school networking password?

Just go into one of the library’s computer labs, enter your network username and password sent in the mail or received when you picked up your packet. Make sure the domain says gonzlaw. After you have successfully logged in, press Ctrl, Alt, Delete simultaneously and then choose change password. Enter your old password and then your new, secure password. Your new password needs to be at least 6 characters and we suggest using numbers, special characters (such as !,@,#,$,%,&, etc), and case‐sensitive letters.

Avoid the consecutive repetition of a character, avoid using obvious passwords like your last name, birthday, etc., and perhaps use several words that make a passphrase, including punctuation and spaces. You will be asked to confirm what you just typed and then click OK.

What is my e-mail address and what steps do I have to take to maintain my account?

Your e-mail address is your user name followed by @lawschool.gonzaga.edu. So, If your user name is jappleseed your e-mail address is jappleseed@lawschool.gonzaga.edu.

It’s important to keep your e-mailbox cleaned out because e-mail is the official method of law school communication. You’ll receive a system warning message when your mailbox reaches 55MB, another message letting you know that you can no longer send when you reach 60MB, and a final message that you can neither send nor receive—and that’s bad—when you reach 65MB.

You can check your e-mail space using the regular Outlook program in the labs (not Outlook Web Access via the Web) by right-clicking Mailbox-your name (your name is your last name, your first name) at the top of the folder list on the left. Then click Properties, then the Folder Size button. The Total Size (including subfolders) is the number you’re looking for. It’s specified in KB rather than MB so divide by 1024 (okay, just divide by 1000 and that will get you close enough).

Remember every message you send is saved in your Sent Items folder and Deleted Items aren’t really deleted until you empty your Deleted Items folder. So, occasionally clean out your Sent Items folder and then empty your Deleted Items folder. You can empty your Deleted Items folder while in Outlook Web Access by clicking on the Deleted Items folder then click the trash can button on the toolbar.

NOTE: Folders you create below your main Inbox DO count against your e-mail quota. Also, remember that large attachments, such as pictures, can take up a large percentage of your quota so you need to stay on top of this. If you receive attachments you want to save, right click the attachment, click Save Target as, then save it to another area, such as a USB drive, then you can delete the message. Or, if you want to save the message without the attachments, forward the message to yourself but delete the attachments before forwarding.

How do I access my e-mail from home?

You can access your account from off campus via the law school's Webpage at www.law.gonzaga.edu. Click Students in the upper-left portion of the page, and then click the E-mail Log-in link on the upper-right side of the webpage.

In the Connect To dialog box, enter gonzlaw\username (username is your username) and your case sensitive password.

NOTE: Although it is possible to forward your law school e-mail to another account, we strongly recommend against this practice. Forwarding messages can cause all sorts of problems, especially if the account to which you forward your e-mail becomes overloaded or unavailable for any reason.

Since your law school e-mail account is used for official communication—and because you are responsible for reading messages sent to your law school account—forwarding your e-mail puts you at risk of missing important messages. Further, because an unavailable account to which your mail is forwarded may create network problems for us, such as endless e-mail loops, we may have to access your e-mail box to correct problems, delete forwarding rules, and disable your account.

Where can I back up my law school documents to the network?

Each student is assigned a small space on a network server generally referred to as their H drive or Home folder. Its complete path is \\lawdog\stuhome\username (username is your username). Please be aware of two important limitations for this space. First, it is only accessible from on campus, either from a lab terminal or from your laptop connected to the wireless or wired Gonzaga network. Second, because of space limitation, it is only meant for law school related documents and not meant as a backup space for pictures or music files. For best practices for backing up these types of files, and backing up in general, please see the next section.

What is your recommended back up method?

Have you ever lost documents on your computer due to a hard disk crash, a virus, accidental deletion, overwriting a large portion of a document and then saving, overwriting an important document with a new document with the same name, or any of the myriad other possible reasons computer gremlins can steal your work at the worst possible moment—usually just before an important paper is due? If you haven’t, you will. That’s why proper backup is critical. And nowadays it’s easy and inexpensive.

As your first line of defense, we recommend the Seagate Replica for Windows or the Apple Time Capsule (or other USB drive) for Mac OSX 10.5 or later that has Time Machine software built in. These solutions provide complete backups of your entire computer, including operating system—and historical versions of documents. You can actually retrieve that version of your document that was saved eight edits ago—as if by magic. And if your computer has a total crash and you need to reinstall everything, including the operating systems and all your programs, you can do that too.

That might seem like enough protection, but what if your laptop and your external backup drive are stolen or are in a fire? Your ultimate security for your critical files needs to be online and off site. For that we recommend either Mozy (www.mozy.com) or Carbonite (www.carbonite.com). Both services do essentially the same thing. They backup your files over the Internet, encrypt them so they’re not accessible to prying eyes, and they keep versions of files like the Seagate Replica and Apple Time Machine software.

For about $55 per year you can back up the entire contents of your computer with Mozy or Carbonite. If money is tight and you just need a way to back up critical law school files, Mozy allows you to set up an account that gives you up to 2GB of free backup space. So, there’s no excuse not to have at least your critical files backed up.

How many free copies do I get for printing and how will I know how many copies I have left?

Each student is given 3000 pages for their law school career. Those print jobs can sneak up on you, so please print judiciously or you’ll end up running out of free pages. Additional pages can be purchased for 6 cents per page at the circulation desk. Note that duplex prints (double sided pages) count as two pages. To find out what your available print balance is from your laptop, authenticate to the lawprint server just as you normally do when your want to print, and then enter lawprint\webclient.exe in your Web browser. You can also use this method in the labs, but you don’t need to authenticate to lawprint first because you already logged in on the terminal. An easier way to get your print balance in the labs is to click on the WBalance icon to the right of the Internet Explorer icon on the lower left portion of the screen next to the Start button.

Why is it so important to know I logged off in the computer labs?

First of all if the computer terminal is logged on as you and someone prints, it deducts from your account or worse yet, if they do something in violation of the network Acceptable Use Policy, you are held responsible. If at any time you think your password has been compromised you can easily change it in the computer labs.

How do I configure my Outlook on the library computer lab terminals?

Simply log on and double-click on the Outlook icon. The Outlook configuration window will appear, follow the dialog boxes by clicking next to each and your mail will be configured. If you prefer looking at your mail using your Web browser you may continue to use the Outlook Web Access.

How do I get my mobile device connected to the network and get my law school e-mail?

All mobile devices capable of WPA encryption can connect to the secured Gonzaga Community network. To get your device on our secure network enter gonzlaw\username and your case sensitive password when prompted.

To receive your law school e- mail, all mobile devices need to be configured for POP. When you are asked to enter the server name enter lawmail.gonzaga.edu.  The law school’s domain name, gonzlaw, is generally entered before the username-so when prompted for your username enter gonzlaw\username and then your password. If asked for SSL (Secured Socket Layer) choose NO SSL. If you are unable to connect with this information Please stop by the Help Desk office next to the 1^st floor computer lab for assistance.

What kind of antivirus and firewall do you recommend?

All Windows laptop users—including those Apple laptops that have Windows installed— need an up-to-date antivirus program installed. Recommended antivirus programs are Symantec’s Norton Antivirus, McAfee’s Virus Scan-Plus, Trend Micro’s PC-cillin, or a free antivirus programs such as Grisoft’s AVG, Avast, or Avira. Most laptops come with a complimentary subscription for antivirus that lasts 60-90 days. Do not let your antivirus lapse. Dalean has copies of Norton AntiVirus 2009 available for $35.00 in her office. For XP users we suggest that, in addition to antivirus software, you have a firewall installed that protects incoming and outgoing traffic. We recommend the free version of ZoneAlarm available for download from http://www.zonealarm.com/security/en-us/free-upgrade-security-suite-zonealarm-firewall.htm. Vista’s own firewall does include two-way protection, but you may choose to download ZoneAlarm if you wish.

Laptop users - tasks to do

• Change your laptop computer name to your username.

• Get your laptop wireless connected to the Gonzaga Community Network.

• Before or immediately after you connect to the Gonzaga Community Network make sure you have updated virus protection, Windows and or Mac Patches/Updates.

• Attend a mandatory Examsoft session - Mac users who wish to use their laptops for exams need to get Windows installed using Bootcamp prior to attending an Examsoft session.

• Install the Library printers on your laptop.

• Make sure all your recovery and application (program) discs for your laptop are here in Spokane and readily accessible if we find that your laptop needs to be reformatted.

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